July 26, 2017

Check Out What Our Customers Have To Say!

We always strive to provide the best products and service possible. If you have worked with us, we would be honored to hear your feedback! Stop by our Facebook page and give us your honest review. We look forward to hearing from you–in the meantime, take a look at what other people are saying about Anchor Heating and Air Conditioning.

“Anchor Heating & Air is a reputable and reliable company!

We have had our two a/c units and two heaters installed by Anchor Heating & Air for the last 4 years. When our original units were on the fritz, I started calling around to get quotes. Anchor Heating and Air were the only company that actually did calculations & measurements to determine the proper size units that we needed. They also amended the quote several times and quoted two different systems based on efficiency ratings. The installation took 3 days and the crew was very attentive to details and cleaning. Each time they entered the house, they put on clean paper socks over their shoes. Once they were finished, the crew instructed us on the operation of everything they installed. We also use them for our twice yearly maintenance. Each time we have an appointment they are on time, if not early. I would highly recommend them for your air conditioning needs. As anyone knows, when your a/c dies in a heat wave in August – there isn’t a company that isn’t slammed. (When else does your a/c die?) Good maintenance is key and when you have a plan with Anchor Heating & Air you are bumped in priority and aren’t charged “emergency hour” rates despite when they come out.” – Sarah B

“Great service

We recently had a “knocking” in our a/c unit and it was recommended that we call Anchor. We were interested in their maintenance program. She could not have been any better! Emailed us info, followed up…just a pleasure. We’ve used them and would recommend.” –

“Fast, Responsive, Honest, Fair and Professional

This past July, it was nearly 100 degrees when our brand new A/C broke down. We called Anchor to check on it at 2:30 in the afternoon and they were here within a couple of hours. Not only was the tech knowledgeable and professional, he diagnosed the problem quickly. Unfortunately, it was a very rare issue and they had to have the part over night shipped from out of state. However, once they received the part, the tech was here before 10:00 am and it only took him 20-minutes to do the work. We paid ZERO for this fabulous service. Always go for the extended warranty. In this case, we saved over $90 because the “limited” warranty did not cover the service call and labor. GREAT JOB ANCHOR of DOUGLASVILLE, Ga. They did not try to ‘sell’ us anything and, in fact, reminded us of our pre-paid service call that we’d payed for a year and 1/2 ago when we purchased our HVAC system. So, we just had our Fall check-up and are ready for the Winter.” –

 

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